APPLYING PROBLEM SPACE KNOWLEDGE

It’s not just about ‘lending an ear’

Illustration by Vijay Verma

APPLYING PROBLEM SPACE KNOWLEDGE

Understand your mentees deeper and go beyond ‘what went well’ and ‘what went wrong’.

Are we truly listening with empathy in our coaching? (Image by Elina on Blush)

MY FIRST TRY

A leader’s journey is nothing without those whom they are leading.

Our first team trip to Rumah Kebun in 2017, a place we absolutely adored and had lovely memories of. L-R from top: Mirul, Ramzi, Cheryl, Faa, Nad, Julia, Fel, Suga, Nash, Ims, Erin, Shari, Hanis, Sam, me and Lina. ❤
Photo credit: Devina Sivagurunathan, Design by Keller Design

When you feel overwhelmed but you’re supposed to provide direction… what do you do?

Photo by Nik Shuliahin on Unsplash

Guidance for first-time leaders and managers

Illustrated by Keller Design for this article

Pei Ling Chin

UX Research Lead @ Axiata Digital. Portfolio: https://peiling.design

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